Out of Warranty Repair charges will be applied to products sent to Logic Controls fro repair based one the following:
1) The warranty period has expired.
2) If damage as determined by Logic Controls is the result of abuse, wear or damage caused by the other conditions not included in Logic Controls warranty. (Note: Customers will be notified prior to repair of this condition and must confirm via email for Logic Controls to proceed with repair services.)
3) If product sent for repair are confirmed to be in working conditions by Logic Controls technical support engineers whether under warranty or no longer under warranty (Note: Customer will be notified of such charges before return shipment to customer.)
Out of Warranty Repair Service Charges for Peripherals and Kitchen Display System Modules (as listed below) $75.00 per occurrence includes parts and labor for each of the following Logic Controls peripherals:
1. All customer pole and tabletop displays
2. All keyboards and bump bars
3. All cash drawers
4. All magnetic stripe readers (MSR)
5. All LM3000, LS3000 and LS6000 series Kitchen Display System modules
Out of Warranty Repair Service Charges for computer systems and LCD screens $110 per hour with a one hour minimum service fee (not including parts) on the following Logic Controls computers and LCD screens:
1. All models and configurations of LC8200 and LC6000 industrial computers
2. All models and configurations of LA3000 All-in-One terminal series
3. All LCD screens including touch and non-touch models
Out of Warranty Repair Service, Terms and Conditions 1. Customer is responsible for all shipping charges. (to and from Logic Controls)
2. Customer will be notified in the event repairs cannot be performed and replacement is recommended.
3. Customers will be notified prior to repair if repairs for computer systems and LCD screens are estimated to be more than one hour, the customer will be required to provide confirmation via email for Logic Controls to proceed with repair service.
Custom Products Products that have been custom engineered or modified by Logic Controls to meet the specific customer requirements may be subject to additional service fees. (Note: Customers will be notified prior to repair if such fees are to be applied and the customer must provide confirmation via email for Logic Controls to proceed with repair service.)
Repair Warranty Non-warranty repaired products carry a ninety day warranty per the terms and conditions of Logic Controls standard warranty. Detailed information is listed above.
Third Party Products Third Party Products (do not have Logic Controls Logo) supplied by Logic Controls are subject to the original manufatures' repair fees and lead times.
Inquiries Questions concerning Logic Controls non-warranty repairs service can be submitted vias email at
support@logiccontrols.com or by calling Logic Controls 516.248.0400.